Committed Annual Recurring Revenue

Growth

Industry:

SaaS

Short Definition

Contracted Annual Recurring Revenue (CARR) is a forward-looking metric that represents the total, annualized, recurring revenue a company is contractually obligated to receive. It is a measure of committed future earnings that tells you the maximum size of your recurring revenue base over the next twelve months.

Short Definition

Contracted Annual Recurring Revenue (CARR) is a forward-looking metric that represents the total, annualized, recurring revenue a company is contractually obligated to receive. It is a measure of committed future earnings that tells you the maximum size of your recurring revenue base over the next twelve months.

Short Definition

Contracted Annual Recurring Revenue (CARR) is a forward-looking metric that represents the total, annualized, recurring revenue a company is contractually obligated to receive. It is a measure of committed future earnings that tells you the maximum size of your recurring revenue base over the next twelve months.

Why it matters for Investors
  • Forward visibility: Clear line-of-sight to next periods’ ARR.

  • Sales momentum: Shows what the team has already contracted.

  • Risk early-warning: Future down-sells/cancels lower CARR before they hit ARR.

Why it matters for Investors
  • Forward visibility: Clear line-of-sight to next periods’ ARR.

  • Sales momentum: Shows what the team has already contracted.

  • Risk early-warning: Future down-sells/cancels lower CARR before they hit ARR.

Why it matters for Investors
  • Forward visibility: Clear line-of-sight to next periods’ ARR.

  • Sales momentum: Shows what the team has already contracted.

  • Risk early-warning: Future down-sells/cancels lower CARR before they hit ARR.

Formula

CARR (Contracted/Committed ARR) = the ARR you’d have today if every signed future-dated change were already live (live ARR + signed future increases − signed future decreases).


Practical considerations:

  • Signed only: Include fully executed contracts/order forms; exclude pipeline/intent.

  • Snapshot timing: Use signature date to enter items into CARR; they leave CARR and hit ARR on the effective (go-live/end) date.

  • Scope: Annualized recurring value only; exclude one-time fees and uncommitted usage/overage.

  • Renewals & ramps: Count future-dated ups/downs at renewal and pre-scheduled step-ups/downs.

  • Mixed changes (split once): Tier move = Upsell; more/fewer seats or price change = Add-on/Reduction; new product = Cross-sell.

  • Audit trail: Reconcile CARR ↔ ARR each month so every movement is explained.

Formula

CARR (Contracted/Committed ARR) = the ARR you’d have today if every signed future-dated change were already live (live ARR + signed future increases − signed future decreases).


Practical considerations:

  • Signed only: Include fully executed contracts/order forms; exclude pipeline/intent.

  • Snapshot timing: Use signature date to enter items into CARR; they leave CARR and hit ARR on the effective (go-live/end) date.

  • Scope: Annualized recurring value only; exclude one-time fees and uncommitted usage/overage.

  • Renewals & ramps: Count future-dated ups/downs at renewal and pre-scheduled step-ups/downs.

  • Mixed changes (split once): Tier move = Upsell; more/fewer seats or price change = Add-on/Reduction; new product = Cross-sell.

  • Audit trail: Reconcile CARR ↔ ARR each month so every movement is explained.

Formula

CARR (Contracted/Committed ARR) = the ARR you’d have today if every signed future-dated change were already live (live ARR + signed future increases − signed future decreases).


Practical considerations:

  • Signed only: Include fully executed contracts/order forms; exclude pipeline/intent.

  • Snapshot timing: Use signature date to enter items into CARR; they leave CARR and hit ARR on the effective (go-live/end) date.

  • Scope: Annualized recurring value only; exclude one-time fees and uncommitted usage/overage.

  • Renewals & ramps: Count future-dated ups/downs at renewal and pre-scheduled step-ups/downs.

  • Mixed changes (split once): Tier move = Upsell; more/fewer seats or price change = Add-on/Reduction; new product = Cross-sell.

  • Audit trail: Reconcile CARR ↔ ARR each month so every movement is explained.

Worked Example

Date: Mar-31 Live ARR
(Mar 31): $1,200,000

Account

Event

Signed by Mar 31?

Effective date

Δ CARR ($)

Category

Notes

A

New logo $24,000

Yes

Apr 1

24,000

Future increase

Signed, not live

B

Upsell +$15,000

Yes

Apr 15

15,000

Future increase

Signed, not live

C

Down-sell −$8,000

Yes

May 1

-8,000

Future decrease

Signed, not live

D

Cancel $40,000 to $0

Yes

Jun 30

-40,000

Future decrease

Signed, not live

E

Renewal $100,000 → $100,000

Yes

Jul 1

0

No change

Price flat

F

Cross-sell +$12,000

No (Apr 2)

Apr 10

0

Signed after Mar 31


CARR @ Mar 31
= $1,200,000 + (24,000 + 15,000) − (8,000 + 40,000) = $1,191,000


Notes

  • Items A/B/C/D/E are in CARR because they’re signed; F is not (signed after the snapshot).

  • When each item’s effective date arrives, it moves from CARR → ARR (or ARR → $0 for cancels).

  • One-time onboarding/credits are not part of CARR.

Worked Example

Date: Mar-31 Live ARR
(Mar 31): $1,200,000

Account

Event

Signed by Mar 31?

Effective date

Δ CARR ($)

Category

Notes

A

New logo $24,000

Yes

Apr 1

24,000

Future increase

Signed, not live

B

Upsell +$15,000

Yes

Apr 15

15,000

Future increase

Signed, not live

C

Down-sell −$8,000

Yes

May 1

-8,000

Future decrease

Signed, not live

D

Cancel $40,000 to $0

Yes

Jun 30

-40,000

Future decrease

Signed, not live

E

Renewal $100,000 → $100,000

Yes

Jul 1

0

No change

Price flat

F

Cross-sell +$12,000

No (Apr 2)

Apr 10

0

Signed after Mar 31


CARR @ Mar 31
= $1,200,000 + (24,000 + 15,000) − (8,000 + 40,000) = $1,191,000


Notes

  • Items A/B/C/D/E are in CARR because they’re signed; F is not (signed after the snapshot).

  • When each item’s effective date arrives, it moves from CARR → ARR (or ARR → $0 for cancels).

  • One-time onboarding/credits are not part of CARR.

Worked Example

Date: Mar-31 Live ARR
(Mar 31): $1,200,000

Account

Event

Signed by Mar 31?

Effective date

Δ CARR ($)

Category

Notes

A

New logo $24,000

Yes

Apr 1

24,000

Future increase

Signed, not live

B

Upsell +$15,000

Yes

Apr 15

15,000

Future increase

Signed, not live

C

Down-sell −$8,000

Yes

May 1

-8,000

Future decrease

Signed, not live

D

Cancel $40,000 to $0

Yes

Jun 30

-40,000

Future decrease

Signed, not live

E

Renewal $100,000 → $100,000

Yes

Jul 1

0

No change

Price flat

F

Cross-sell +$12,000

No (Apr 2)

Apr 10

0

Signed after Mar 31


CARR @ Mar 31
= $1,200,000 + (24,000 + 15,000) − (8,000 + 40,000) = $1,191,000


Notes

  • Items A/B/C/D/E are in CARR because they’re signed; F is not (signed after the snapshot).

  • When each item’s effective date arrives, it moves from CARR → ARR (or ARR → $0 for cancels).

  • One-time onboarding/credits are not part of CARR.

Best Practices
  • Accurate tracking: Use contract management and billing systems to monitor committed revenue.

  • Define the rulebook: One page on inclusions/exclusions and FX; use it everywhere.

  • Track conversion: Report a simple CARR→ARR roll-forward each month.

  • Separate views: Show CARR by driver (new logo, upsell, cross-sell, renewal, downsell, cancel).

  • Date hygiene: Store both signed date and effective date on every amendment.

  • Surface risk: List future-dated downsells/cancels by month so Go-to-Market/ Customer Success can act.

Best Practices
  • Accurate tracking: Use contract management and billing systems to monitor committed revenue.

  • Define the rulebook: One page on inclusions/exclusions and FX; use it everywhere.

  • Track conversion: Report a simple CARR→ARR roll-forward each month.

  • Separate views: Show CARR by driver (new logo, upsell, cross-sell, renewal, downsell, cancel).

  • Date hygiene: Store both signed date and effective date on every amendment.

  • Surface risk: List future-dated downsells/cancels by month so Go-to-Market/ Customer Success can act.

Best Practices
  • Accurate tracking: Use contract management and billing systems to monitor committed revenue.

  • Define the rulebook: One page on inclusions/exclusions and FX; use it everywhere.

  • Track conversion: Report a simple CARR→ARR roll-forward each month.

  • Separate views: Show CARR by driver (new logo, upsell, cross-sell, renewal, downsell, cancel).

  • Date hygiene: Store both signed date and effective date on every amendment.

  • Surface risk: List future-dated downsells/cancels by month so Go-to-Market/ Customer Success can act.

FAQs
  1. CARR vs ARR?
    ARR = live subscriptions today. CARR = live ARR plus signed-not-live changes minus signed future decreases.

  2. Do renewals belong in CARR?
    Yes—if already signed. Include the future ups/downs from the renewal.

  3. Are one-time fees included?
    No. CARR is recurring only.

  4. When does something leave CARR?
    On its effective (go-live/end) date—then it hits ARR (or goes to $0).

  5. Can CARR go down?
    Yes—if signed future down-sells/cancels exceed signed future increases.

  6. Is CARR the same as bookings?
    No. Gross bookings include one-times and total contract value; CARR counts only annualized recurring portions.

FAQs
  1. CARR vs ARR?
    ARR = live subscriptions today. CARR = live ARR plus signed-not-live changes minus signed future decreases.

  2. Do renewals belong in CARR?
    Yes—if already signed. Include the future ups/downs from the renewal.

  3. Are one-time fees included?
    No. CARR is recurring only.

  4. When does something leave CARR?
    On its effective (go-live/end) date—then it hits ARR (or goes to $0).

  5. Can CARR go down?
    Yes—if signed future down-sells/cancels exceed signed future increases.

  6. Is CARR the same as bookings?
    No. Gross bookings include one-times and total contract value; CARR counts only annualized recurring portions.

FAQs
  1. CARR vs ARR?
    ARR = live subscriptions today. CARR = live ARR plus signed-not-live changes minus signed future decreases.

  2. Do renewals belong in CARR?
    Yes—if already signed. Include the future ups/downs from the renewal.

  3. Are one-time fees included?
    No. CARR is recurring only.

  4. When does something leave CARR?
    On its effective (go-live/end) date—then it hits ARR (or goes to $0).

  5. Can CARR go down?
    Yes—if signed future down-sells/cancels exceed signed future increases.

  6. Is CARR the same as bookings?
    No. Gross bookings include one-times and total contract value; CARR counts only annualized recurring portions.

Related Metrics


Commonly mistaken for:

  • New Logo ARR (this period’s go-live from new customers)

  • Pipeline ARR (Potential sales, not contracted ARR)

Related Metrics


Commonly mistaken for:

  • New Logo ARR (this period’s go-live from new customers)

  • Pipeline ARR (Potential sales, not contracted ARR)

Related Metrics


Commonly mistaken for:

  • New Logo ARR (this period’s go-live from new customers)

  • Pipeline ARR (Potential sales, not contracted ARR)