Short Definition

Magic Number shows sales efficiency: how much new recurring revenue you created this quarter for each $1 spent on Sales & Marketing last quarter. Higher is better—up to the point it’s sustainable.

Short Definition

Magic Number shows sales efficiency: how much new recurring revenue you created this quarter for each $1 spent on Sales & Marketing last quarter. Higher is better—up to the point it’s sustainable.

Short Definition

Magic Number shows sales efficiency: how much new recurring revenue you created this quarter for each $1 spent on Sales & Marketing last quarter. Higher is better—up to the point it’s sustainable.

Why it matters for Investors
  • Spend → growth linkage: Connects prior S&M dollars to current recurring revenue creation.

  • Quality of growth: Distinguishes organic pull from discount-driven push.

  • Simple, comparable: Tracks consistently across time, segments, and channels.

Why it matters for Investors
  • Spend → growth linkage: Connects prior S&M dollars to current recurring revenue creation.

  • Quality of growth: Distinguishes organic pull from discount-driven push.

  • Simple, comparable: Tracks consistently across time, segments, and channels.

Why it matters for Investors
  • Spend → growth linkage: Connects prior S&M dollars to current recurring revenue creation.

  • Quality of growth: Distinguishes organic pull from discount-driven push.

  • Simple, comparable: Tracks consistently across time, segments, and channels.

Formula

Revenue-based (Classic):

ARR-Based (No Annualizing)

Practical considerations:

  • Time lag: Use Q−1 S&M; for >1-quarter sales cycles consider Q−2 or a rolling 2–4Q average.

  • Like-for-like: Numerator should be recurring only (subscription revenue or Net New ARR). Exclude one-time services/hardware.

  • Scope discipline: Keep S&M definition fixed (field/inside/partner/brand; SBC stays if booked in S&M).

  • Segmentation: Calculate by new logo vs expansion, SMB vs enterprise, and by channel/region.

  • Pair with unit economics: Review with Gross Margin, Net Revenue Retention/ Gross Revenue Retention, CAC Payback, Burn Multiple.

Formula

Revenue-based (Classic):

ARR-Based (No Annualizing)

Practical considerations:

  • Time lag: Use Q−1 S&M; for >1-quarter sales cycles consider Q−2 or a rolling 2–4Q average.

  • Like-for-like: Numerator should be recurring only (subscription revenue or Net New ARR). Exclude one-time services/hardware.

  • Scope discipline: Keep S&M definition fixed (field/inside/partner/brand; SBC stays if booked in S&M).

  • Segmentation: Calculate by new logo vs expansion, SMB vs enterprise, and by channel/region.

  • Pair with unit economics: Review with Gross Margin, Net Revenue Retention/ Gross Revenue Retention, CAC Payback, Burn Multiple.

Formula

Revenue-based (Classic):

ARR-Based (No Annualizing)

Practical considerations:

  • Time lag: Use Q−1 S&M; for >1-quarter sales cycles consider Q−2 or a rolling 2–4Q average.

  • Like-for-like: Numerator should be recurring only (subscription revenue or Net New ARR). Exclude one-time services/hardware.

  • Scope discipline: Keep S&M definition fixed (field/inside/partner/brand; SBC stays if booked in S&M).

  • Segmentation: Calculate by new logo vs expansion, SMB vs enterprise, and by channel/region.

  • Pair with unit economics: Review with Gross Margin, Net Revenue Retention/ Gross Revenue Retention, CAC Payback, Burn Multiple.

Worked Example

Line Item

Amount

Notes

Subscription Revenue (Q)

$7,500,000

Current Quarter, Recurring Only

Subscription Revenue (Q-1)

$7,250,000

Prior Quarter, Recurring Only

S&M Expense (Q-1)

$1,000,000

Prior quarter total S&M

Magic Number

1.00

((7.5 − 7.25) × 4) ÷ 1.0 = 1.00


Notes:

  • Annualization: Revenue method multiplies the quarterly change by 4.

  • Consistency: Use the same revenue definition and same S&M scope every time.

  • If numerator ≤ 0: Report Not Meaningful and explain drivers (e.g., churn spike, seasonal timing).

  • Cycle fit: If enterprise cycles span 2+ quarters, lag S&M further or use rolling averages.

Worked Example

Line Item

Amount

Notes

Subscription Revenue (Q)

$7,500,000

Current Quarter, Recurring Only

Subscription Revenue (Q-1)

$7,250,000

Prior Quarter, Recurring Only

S&M Expense (Q-1)

$1,000,000

Prior quarter total S&M

Magic Number

1.00

((7.5 − 7.25) × 4) ÷ 1.0 = 1.00


Notes:

  • Annualization: Revenue method multiplies the quarterly change by 4.

  • Consistency: Use the same revenue definition and same S&M scope every time.

  • If numerator ≤ 0: Report Not Meaningful and explain drivers (e.g., churn spike, seasonal timing).

  • Cycle fit: If enterprise cycles span 2+ quarters, lag S&M further or use rolling averages.

Worked Example

Line Item

Amount

Notes

Subscription Revenue (Q)

$7,500,000

Current Quarter, Recurring Only

Subscription Revenue (Q-1)

$7,250,000

Prior Quarter, Recurring Only

S&M Expense (Q-1)

$1,000,000

Prior quarter total S&M

Magic Number

1.00

((7.5 − 7.25) × 4) ÷ 1.0 = 1.00


Notes:

  • Annualization: Revenue method multiplies the quarterly change by 4.

  • Consistency: Use the same revenue definition and same S&M scope every time.

  • If numerator ≤ 0: Report Not Meaningful and explain drivers (e.g., churn spike, seasonal timing).

  • Cycle fit: If enterprise cycles span 2+ quarters, lag S&M further or use rolling averages.

Best Practices
  • Lock the definition: Choose revenue-based or ARR-based; document inclusions/exclusions.

  • Publish a reconciliation. Show the revenue bridge feeding the numerator and the exact S&M lines used.

  • Diagnose drivers: Break the numerator into new vs expansion and check discounting.

  • Cross-check: View alongside CAC Payback, Gross Margin, NDR/GRR, Burn Multiple.

Best Practices
  • Lock the definition: Choose revenue-based or ARR-based; document inclusions/exclusions.

  • Publish a reconciliation. Show the revenue bridge feeding the numerator and the exact S&M lines used.

  • Diagnose drivers: Break the numerator into new vs expansion and check discounting.

  • Cross-check: View alongside CAC Payback, Gross Margin, NDR/GRR, Burn Multiple.

Best Practices
  • Lock the definition: Choose revenue-based or ARR-based; document inclusions/exclusions.

  • Publish a reconciliation. Show the revenue bridge feeding the numerator and the exact S&M lines used.

  • Diagnose drivers: Break the numerator into new vs expansion and check discounting.

  • Cross-check: View alongside CAC Payback, Gross Margin, NDR/GRR, Burn Multiple.

FAQs
  1. What if growth is negative or flat?
    If the numerator (change in revenue or ARR) ≤ 0, report Not Meaningful and explain the context (e.g., churn spike, seasonality, delayed contract activations). A negative numerator breaks the purpose of the metric — it’s meant to show positive revenue creation efficiency.

  2. Which revenue should I use — subscription, total, or ARR?
    Use recurring subscription revenue or Net New ARR. Exclude one-time setup, hardware, or consulting revenue. The metric is built for subscription or recurring models. Including non-recurring income distorts efficiency since that revenue isn’t tied to future growth.

  3. Why do we use last quarter’s S&M spend?
    Because revenue from deals closed this quarter usually results from pipeline and spend from the previous quarter. Sales and marketing efforts have a time lag before showing up as booked or live revenue.

FAQs
  1. What if growth is negative or flat?
    If the numerator (change in revenue or ARR) ≤ 0, report Not Meaningful and explain the context (e.g., churn spike, seasonality, delayed contract activations). A negative numerator breaks the purpose of the metric — it’s meant to show positive revenue creation efficiency.

  2. Which revenue should I use — subscription, total, or ARR?
    Use recurring subscription revenue or Net New ARR. Exclude one-time setup, hardware, or consulting revenue. The metric is built for subscription or recurring models. Including non-recurring income distorts efficiency since that revenue isn’t tied to future growth.

  3. Why do we use last quarter’s S&M spend?
    Because revenue from deals closed this quarter usually results from pipeline and spend from the previous quarter. Sales and marketing efforts have a time lag before showing up as booked or live revenue.

FAQs
  1. What if growth is negative or flat?
    If the numerator (change in revenue or ARR) ≤ 0, report Not Meaningful and explain the context (e.g., churn spike, seasonality, delayed contract activations). A negative numerator breaks the purpose of the metric — it’s meant to show positive revenue creation efficiency.

  2. Which revenue should I use — subscription, total, or ARR?
    Use recurring subscription revenue or Net New ARR. Exclude one-time setup, hardware, or consulting revenue. The metric is built for subscription or recurring models. Including non-recurring income distorts efficiency since that revenue isn’t tied to future growth.

  3. Why do we use last quarter’s S&M spend?
    Because revenue from deals closed this quarter usually results from pipeline and spend from the previous quarter. Sales and marketing efforts have a time lag before showing up as booked or live revenue.

Related Metrics


Commonly mistaken for:

  • CAC Payback (Time-based recovery metric (months), not a ratio)

  • “Sales Efficiency” variants (Some firms define other ratios—just publish your definition)

Related Metrics


Commonly mistaken for:

  • CAC Payback (Time-based recovery metric (months), not a ratio)

  • “Sales Efficiency” variants (Some firms define other ratios—just publish your definition)

Related Metrics


Commonly mistaken for:

  • CAC Payback (Time-based recovery metric (months), not a ratio)

  • “Sales Efficiency” variants (Some firms define other ratios—just publish your definition)