Total Contract Value (TCV)

Growth

Industry:

Sector Agnostic

Short Definition

Total Contract Value (TCV) is the full monetary value of a single customer contract over its entire term, including all recurring commitments (annualized and extended) plus any one-time fees like setup or onboarding. It measures the lifetime economic impact of a deal before expansions or churn.

Short Definition

Total Contract Value (TCV) is the full monetary value of a single customer contract over its entire term, including all recurring commitments (annualized and extended) plus any one-time fees like setup or onboarding. It measures the lifetime economic impact of a deal before expansions or churn.

Short Definition

Total Contract Value (TCV) is the full monetary value of a single customer contract over its entire term, including all recurring commitments (annualized and extended) plus any one-time fees like setup or onboarding. It measures the lifetime economic impact of a deal before expansions or churn.

Why it matters for Investors
  • Deal sizing: Highlights average contract scale to assess sales effectiveness and pricing power.

  • Pipeline valuation: Aggregates to forecast total revenue from signed deals, aiding growth projections.

  • Unit economics: Pairs with CAC to evaluate ROI per customer acquisition.

Why it matters for Investors
  • Deal sizing: Highlights average contract scale to assess sales effectiveness and pricing power.

  • Pipeline valuation: Aggregates to forecast total revenue from signed deals, aiding growth projections.

  • Unit economics: Pairs with CAC to evaluate ROI per customer acquisition.

Why it matters for Investors
  • Deal sizing: Highlights average contract scale to assess sales effectiveness and pricing power.

  • Pipeline valuation: Aggregates to forecast total revenue from signed deals, aiding growth projections.

  • Unit economics: Pairs with CAC to evaluate ROI per customer acquisition.

Formula

Practical considerations -

  • Recurring calculation: Annualize MRR to ARR first (e.g., $1K MRR = $12K ARR), then multiply by term.

  • Exclusions: Ignore post-contract expansions (track as separate upsell TCV) or variable overages (use committed minimums only).

  • Multi-year ramps: Include full committed value, even if phased (e.g., Year 1 $10K + Year 2 $15K = $25K recurring).

  • Discounts: Use net price after any upfront reductions; report consistently across deals.

Formula

Practical considerations -

  • Recurring calculation: Annualize MRR to ARR first (e.g., $1K MRR = $12K ARR), then multiply by term.

  • Exclusions: Ignore post-contract expansions (track as separate upsell TCV) or variable overages (use committed minimums only).

  • Multi-year ramps: Include full committed value, even if phased (e.g., Year 1 $10K + Year 2 $15K = $25K recurring).

  • Discounts: Use net price after any upfront reductions; report consistently across deals.

Formula

Practical considerations -

  • Recurring calculation: Annualize MRR to ARR first (e.g., $1K MRR = $12K ARR), then multiply by term.

  • Exclusions: Ignore post-contract expansions (track as separate upsell TCV) or variable overages (use committed minimums only).

  • Multi-year ramps: Include full committed value, even if phased (e.g., Year 1 $10K + Year 2 $15K = $25K recurring).

  • Discounts: Use net price after any upfront reductions; report consistently across deals.

Worked Example

Deal: Enterprise SaaS contract signed Q3 2025

Component

Value

Notes

Monthly Recurring (MRR)

$5,000

Base subscription

ARR (MRR × 12)

$60,000

Annualized recurring

Contract Length

3 years

Full term

Recurring Portion

$180,000

$60K ARR × 3

One-Time Setup Fee

$20,000

Onboarding services

Total TCV

$200,000

$180K + $20K

(Excludes potential Year 2 ramp to $75K ARR, which would add new TCV upon activation.)

Notes:

  • Per-deal focus: Calculate individually; average across cohorts for ACV trends.

  • Currency: Lock in at signing rate for multi-currency deals.

Worked Example

Deal: Enterprise SaaS contract signed Q3 2025

Component

Value

Notes

Monthly Recurring (MRR)

$5,000

Base subscription

ARR (MRR × 12)

$60,000

Annualized recurring

Contract Length

3 years

Full term

Recurring Portion

$180,000

$60K ARR × 3

One-Time Setup Fee

$20,000

Onboarding services

Total TCV

$200,000

$180K + $20K

(Excludes potential Year 2 ramp to $75K ARR, which would add new TCV upon activation.)

Notes:

  • Per-deal focus: Calculate individually; average across cohorts for ACV trends.

  • Currency: Lock in at signing rate for multi-currency deals.

Worked Example

Deal: Enterprise SaaS contract signed Q3 2025

Component

Value

Notes

Monthly Recurring (MRR)

$5,000

Base subscription

ARR (MRR × 12)

$60,000

Annualized recurring

Contract Length

3 years

Full term

Recurring Portion

$180,000

$60K ARR × 3

One-Time Setup Fee

$20,000

Onboarding services

Total TCV

$200,000

$180K + $20K

(Excludes potential Year 2 ramp to $75K ARR, which would add new TCV upon activation.)

Notes:

  • Per-deal focus: Calculate individually; average across cohorts for ACV trends.

  • Currency: Lock in at signing rate for multi-currency deals.

Best Practices
  • Standardize templates: Use CRM fields for recurring, term, and one-times to auto-populate TCV.

  • Track cohorts: Group by quarter signed to monitor deal quality over time.

  • Forecast integration: Roll up TCVs to Gross Bookings, applying win rates for pipeline modeling.

  • Review quarterly: Audit for consistency (e.g., ramp handling) and flag outliers.

  • Industry tip: In services, include milestone payments; in hardware, add volume discounts; in marketplaces, focus on committed transaction volumes.

Best Practices
  • Standardize templates: Use CRM fields for recurring, term, and one-times to auto-populate TCV.

  • Track cohorts: Group by quarter signed to monitor deal quality over time.

  • Forecast integration: Roll up TCVs to Gross Bookings, applying win rates for pipeline modeling.

  • Review quarterly: Audit for consistency (e.g., ramp handling) and flag outliers.

  • Industry tip: In services, include milestone payments; in hardware, add volume discounts; in marketplaces, focus on committed transaction volumes.

Best Practices
  • Standardize templates: Use CRM fields for recurring, term, and one-times to auto-populate TCV.

  • Track cohorts: Group by quarter signed to monitor deal quality over time.

  • Forecast integration: Roll up TCVs to Gross Bookings, applying win rates for pipeline modeling.

  • Review quarterly: Audit for consistency (e.g., ramp handling) and flag outliers.

  • Industry tip: In services, include milestone payments; in hardware, add volume discounts; in marketplaces, focus on committed transaction volumes.

FAQs
  1. TCV vs. ACV?
    TCV is total over full term; ACV annualizes it (TCV ÷ years) for yearly comparability.

  2. Include renewals?
    No—TCV is initial contract only; renewals generate new TCV upon extension.

  3. Variable usage?
    Base on committed minimum; actual overages hit revenue, not TCV.

  4. Ramps or step-ups?
    Include full committed amount upfront; activation increases count as expansion TCV.

  5. Same as lifetime value (LTV)?
    No—LTV estimates total customer spend over relationship (including renewals); TCV is one contract's value.

FAQs
  1. TCV vs. ACV?
    TCV is total over full term; ACV annualizes it (TCV ÷ years) for yearly comparability.

  2. Include renewals?
    No—TCV is initial contract only; renewals generate new TCV upon extension.

  3. Variable usage?
    Base on committed minimum; actual overages hit revenue, not TCV.

  4. Ramps or step-ups?
    Include full committed amount upfront; activation increases count as expansion TCV.

  5. Same as lifetime value (LTV)?
    No—LTV estimates total customer spend over relationship (including renewals); TCV is one contract's value.

FAQs
  1. TCV vs. ACV?
    TCV is total over full term; ACV annualizes it (TCV ÷ years) for yearly comparability.

  2. Include renewals?
    No—TCV is initial contract only; renewals generate new TCV upon extension.

  3. Variable usage?
    Base on committed minimum; actual overages hit revenue, not TCV.

  4. Ramps or step-ups?
    Include full committed amount upfront; activation increases count as expansion TCV.

  5. Same as lifetime value (LTV)?
    No—LTV estimates total customer spend over relationship (including renewals); TCV is one contract's value.

Related Metrics


Commonly mistaken for:

  • ACV (annual slice only)

  • ARR (current-year recurring)

  • Gross Bookings (aggregate of TCVs)

  • LTV (multi-contract projection)


Related Metrics


Commonly mistaken for:

  • ACV (annual slice only)

  • ARR (current-year recurring)

  • Gross Bookings (aggregate of TCVs)

  • LTV (multi-contract projection)


Related Metrics


Commonly mistaken for:

  • ACV (annual slice only)

  • ARR (current-year recurring)

  • Gross Bookings (aggregate of TCVs)

  • LTV (multi-contract projection)